Email forwarding allows you to setup a series of email fowarders to forward email to specific email address based on your domain name to another email account. This allows you to get email delivered to you that was sent to a custom email address without having to purchase hosting for that domain name.
In order for this feature to work, the nameservers on your domain name must be set to:
Nameserver 1: dns1.name-services.com
Nameserver 2: dns2.name-services.com
Nameserver 3: dns3.name-services.com
Nameserver 4: dns4.name-services.com
If your hosting company has given you a set of nameservers to point your domain to your site, then your hosting company is managing your Email and this feature of your domain name account here at TLC Web Enterprise is not something of which you can take advantage.